Functional Testing
Less Tedium, More Testing
Save Time
Expand Coverage
Improve Quality
Ensure Consistency
Test your voice and chat applications end-to-end, with ease. Whether it is IVR 📞, Webchat 🤖, WhatsApp 💬, Email 📪, SMS 📟 or any other conversational channel, we interact with it just as your users would, and ensure the entire system is working.
Bespoken Dashboard Overview
Functional Testing and Monitoring
Best-In-Class Features
Easy To Use
The Bespoken Dashboard makes it easy to create and maintain automated functional tests. Creating tests is as easy as typing the inputs and expected responses. And we expertly leverage speech recognition so you don't spend time fussing with configuration settings.
Fast To Get Started
We provide a myriad of options to help you jumpstart your testing efforts. We can import tests from a variety of sources, including Excel, VoiceFlow, Genesys and other platforms. We also provide our Bespoken Discovery tool to crawl phone numbers and auto-generate tests from there.
Comprehensive Language Support
We support more than 100 languages, and hundreds of dialects. And we use state-of-the-art ASR to ensure your applications are transcribed correctly.
Multi-Channel
Setup monitoring across all your important channels - Email, Phone, SMS, WhatsApp, Alexa, Google Assistant - we support almost every channel our customers do, and then some.
AI Enabled
We have been working with AI since our inception, and were part of the inaugural Google Voice AI Startups Accelerator in 2020. We handle classic, highly directed systems, but can also employ the latest techniques to test LLM-based chatbots and IVAs.
Worldwide Coverage
We can interact with phone systems anywhere in the world, with in-country numbers from a huge variety of carriers. Test mobile, toll-free and local numbers with ease.
Versatile Reporting
Our reporting provides detailed information on every test that is run, with replayable audio and video, as well as debug logs. Reports are also available in CSV, Excel and PDF formats for convenient review.
DevOps Natives
We built Bespoken from the ground up to work directly with DevOps tools such as GitHub, Circle CI, Jenkins and others. With a single-line of configuration, tests can be run and output captured in DevOps-native formats.
Wallet Friendly Pricing
We charge based on easy-to-understand usage plans, which provide hours of automation at prices that are far more economical than our competitors (typically 25% to 50% less). What's more, we don't put arbitrary limitations on the number of tests that can be run, on the platforms we support, or the products you can access. It's simple, transparent pricing.
Best Support In The Industry
We pride ourselves on our superior customer service. We love our customers, and we work hard to ensure their questions are answered and their feature requests are implemented. We routinely hear that our responsiveness is a key factor in why customers choose Bespoken and stay with Bespoken.
The Bespoken Functional Testing Platform
Platform Support and Partners
We proudly support all the leading vendors in our industry
Ready to unleash your AUTOMATION SUPERPOWERS?
Start your free trial and begin enhancing your IVR & chatbot applications NOW!
